Value of Experience

The Value of Experience

We’ve been developing the right telecom solutions for our customers for well over a decade, so you can count on us to be there when you need us—today and in the future. That means a lot in an industry of rapid change and turmoil.

Relationships That Connect

Our award-winning staff takes customer service to the next level by helping you communicate more efficiently, effectively and economically. Our focus is on long-term relationships, not one-time sales. Ask our current customers. We’ll be happy to provide references!

Experience The Difference

At TTS, we understand that your voice & data needs don’t end with the completion of our sale. That’s why we provide a continuum of world-class service that starts with our first contact and extends through selection, implementation and support of your telecommunications services.

Before The Sale

Identifying Needs — We start with a thorough analysis of your current voice & data requirements, your existing services and your long-term needs.

Recommended Solutions — Next, we design and present the best options for meeting your needs, accommodating your specific situation, resources and preferences.

Selection Process
— We will provide the facts, data, references and other resources you need to make the right selection, with confidence.

During Implementation

Installation and Setup — To avoid delays and ensure a smooth transition, we will take a hands-on approach to managing the installation of your telecom services.

Delivery — We will work with you, your vendor and our recommended carrier to ensure accurate delivery of services.

Complete Project Implementation Management — Our Managed Solutions COMPLETE Service Options offer complete project management and coordination of complex implementations and conversions of voice & data networks (contact TTS for details).

After The Sale

Team Support — We make getting help easy with multiple channels of support from our representatives or directly from the carrier. We’ll answer questions, provide support, share new items and capabilities, and assess your changing voice & data needs.

Immediate Answers — Our experienced customer service representatives can immediately answer most of your questions, without sending you to the provider.

Bill Auditing and Management — We offer tracking, corrections, updates and analysis of your bills through the TTS Managed Solutions COMPLETE Program..

MACDs and Help Desk — Moves, Adds, Changes, Service Disconnect and Inventory Management are available through our  Managed Solutions COMPLETE Service Option.

How can we help?

Submit your question/comment for a member of our team.